Business Support Specialist

17 hours ago

Halifax, Calderdale, United Kingdom Reed Full time
Business Support Officer

We are seeking a highly skilled Business Support Officer to join our team at Reed. The ideal candidate will be responsible for providing exceptional administrative support to our Service Managers and senior colleagues.

Key Responsibilities:
  • Maintain accurate and up-to-date information across various systems and records.
  • Produce high-quality documentation, reports, and emails adhering to corporate standards.
  • Manage multiple diaries efficiently, ensuring effective time management for Service Managers and senior colleagues.
  • Handle incoming queries, directing them appropriately, and escalating urgent/sensitive matters as needed.
  • Deliver training on various systems, support the induction process for new employees, and participate in recruitment.
  • Plan and coordinate meetings and events, including booking venues, circulating agenda papers, and minute-taking.
  • Conduct sickness monitoring, return to work interviews, and manage minor discipline issues.
Requirements:
  • Experience working in a team administration environment.
  • Proven ability to deliver a high level of customer experience.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and experience mentoring staff.
  • Excellent keyboard skills, proven minute taking skills.
  • Proficiency in IT packages, including standard Microsoft Office software.
  • Excellent verbal and written communication skills.
  • Strong organisational skills and experience with Lean Practice.
  • Ability to coach and mentor, with tact and diplomacy.
  • Capable of working to deadlines and managing multiple tasks.

This role requires a high level of emotional resilience to support the team efficiently. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

What We Offer:
  • Competitive hourly rate.
  • Full-time hours with a structured work schedule.
  • Opportunity to work in a supportive team environment.
  • Professional development through mentoring and training.

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