Technical Support Specialist
6 days ago
We are seeking a highly skilled and dedicated Technical Support Advisor to join our team at Huntress Search Ltd. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Assist customers with technical issues and resolve problems efficiently.
- Diagnose and troubleshoot technical problems using strong problem-solving skills.
- Deliver exceptional customer service, demonstrating empathy, calmness, and a customer-first attitude.
- Apply in-depth knowledge of IT systems and wireless networking to assist customers efficiently.
Requirements:
- Proven experience in customer service roles, preferably in a technical support setting.
- Strong IT technical ability, with a deep understanding of computer systems, hardware, and software.
- Extensive knowledge of wireless networking and related technologies.
Why Huntress Search Ltd?
We offer a supportive work environment, opportunities for professional growth and development, and a dynamic role that challenges your skills every day. If you are a proactive, technically skilled individual with a passion for customer service, we want to hear from you.
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