Technical Support Specialist

6 days ago


Chatham, Kent, United Kingdom Huntress - Maidstone Full time
About the Role

We are seeking a highly skilled and dedicated Technical Support Advisor to join our team at Huntress Search Ltd. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Assist customers with technical issues and resolve problems efficiently.
  • Diagnose and troubleshoot technical problems using strong problem-solving skills.
  • Deliver exceptional customer service, demonstrating empathy, calmness, and a customer-first attitude.
  • Apply in-depth knowledge of IT systems and wireless networking to assist customers efficiently.

Requirements:

  • Proven experience in customer service roles, preferably in a technical support setting.
  • Strong IT technical ability, with a deep understanding of computer systems, hardware, and software.
  • Extensive knowledge of wireless networking and related technologies.

Why Huntress Search Ltd?

We offer a supportive work environment, opportunities for professional growth and development, and a dynamic role that challenges your skills every day. If you are a proactive, technically skilled individual with a passion for customer service, we want to hear from you.



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