Security Services Officer

4 weeks ago


Reading, Reading, United Kingdom LG Technology Ltd Full time

About LG Technology Ltd

We're building Tomorrow's Connections Today, bringing people together through the power of our technology.

LG Technology Ltd is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, connecting 85 million subscribers to the next generation of products and services while readying our networks for 10 Gpbs and beyond.

We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise UPC in Switzerland, Virgin Media in Ireland and UPC in Eastern Europe.

About the Role

A Security Services Officer is required to join our expanding Cyber Security team. This role, reporting directly to the Director of Security Engagement, involves using previous commercial management experience to implement industry standard processes.

The focus is on growing a best in class and profitable customer portfolio for the security team's services.

Key Responsibilities

  • Project management of security activities for key engagements
  • Generating service reports for clients and senior management
  • Reviewing and enhancing operational processes for improved performance and growth
  • Managing daily operations and collaborating with relevant departments for consistent bids
  • Developing pricing structures, models, and governance frameworks
  • Providing general commercial and pricing support on deals
  • The role ensures the profitability of services, maintains pricing consistency, and establishes a robust model and process for pricing
  • Responsible for product profitability reporting and CRM upkeep
  • Addressing pricing / service anomalies in customer proposals/bids
  • Identifying and pursuing new business opportunities
  • Managing customer satisfaction in relation to the service catalogue
  • Tracking service utilisation.
  • Defining overall pricing models for products and services
  • Reviewing service and pricing models annually and conducting competitor analysis
  • Creating Price Books for each product, understanding cost breakdowns, and implementing Pricing Calculators

Requirements

  • Demonstrated ability as a Commercial Manager
  • Line management experience
  • Project management experience
  • Self-motivation and a keen eye for detail
  • Managing and supporting all aspects of commercial management
  • Ensuring project objectives align with commercial and legal aspects
  • Reporting and managing commercial issues
  • Managing procurement and commercial resource for successful activity delivery
  • Offering direction and instructions on commercial matters to various managers
  • Ensuring contractual obligations are adhered to

Preferred Qualifications

  • Experience working with technical and non-technical stakeholders to embed security controls
  • Strong communication and relationship leadership skills
  • Ability to operate effectively with minimal direction
  • Passion for service optimisation with a desire for continuous development
  • Awareness of Security Architecture, Security Operations, and Security Governance
  • Ability to interpret technical requirements for non-technical audiences

Benefits

  • 25 days annual leave with the option to purchase 5 more
  • 24 hours of Volunteering Time Off
  • Free access to LinkedIn Learning to continue to develop and grow your career with us
  • Free premium subscription to Calm – a renowned well-being & meditation app
  • Company Laptop, Mobile and Phone Subscription
  • Company Pension Contributions
  • Access to personal medical and dental insurance (UK) / Subsidies on Health Insurance (NL)
  • Access to discounts on superfast fibre broadband subscriptions

About LG Technology Ltd

LG Technology Ltd is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We're 100% committed to having a workforce that represents every part of our society. So we're keen to hear from candidates of all background and circumstances.


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