Casual Duty Manager
2 months ago
Job Summary
We are seeking a highly motivated and experienced individual to join our team as a Casual Duty Manager at East Riding Leisure Driffield.
The successful candidate will be responsible for maintaining high standards of service delivery and being actively involved in the health and safety and operational running of the centre.
Key Responsibilities
- Maintaining high standards of customer service and ensuring a positive experience for all visitors.
- Assisting with the operational running of the centre, including supervising staff and ensuring the smooth delivery of services.
- Contributing to the development and implementation of health and safety policies and procedures.
- Providing excellent customer service and resolving any customer complaints in a professional and courteous manner.
Requirements
- Previous experience in a leisure management role, preferably within the public sector.
- Strong communication and interpersonal skills, with the ability to work effectively with staff, customers and stakeholders.
- Ability to work flexibly, including early mornings, late evenings and weekends.
- RLSS National Pool Lifeguard qualification, First-aid at work and pool plant operator's qualification.
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