Customer Service Representative

3 weeks ago


Norwich, Norfolk, United Kingdom Next Full time

SHIFTS YOU ARE APPLYING FOR: 7.50hrs p/w; Mon 10:30 - 15:00; Thu 14:00 - 17:00

TEMPORARY, FLEXIBLE JOB OPPORTUNITIES on the sales floor to give NEXT customers amazing service in the run up to Christmas and during our NEXT End of Season Sale. You will also have opportunities to work in other areas of the store within this role too.

About the Role:

Key Responsibilities:

  1. Offer fast and friendly service at all times, helping our customers to find the perfect products
  2. Share your passion and knowledge about our amazing products
  3. Keep the sales floors looking fantastic and easy to shop from
  4. Work in all areas of the store as needed, including stockrooms and processing deliveries
  5. Help get stock to the sales floor as quickly as you can
  6. Support and effectively communicate with customers, colleagues and managers at all times
  7. Take control of your own development

About You:

  1. A great communicator who is friendly, calm and efficient – even on your busiest days
  2. Excited about the challenge of a varied and fast-paced job
  3. Flexible, supportive and always ready to go the extra mile for your team and our customers
  4. You take pride in your work and approach all tasks with energy, pace and dedication
  5. Happy to work on your own and keep yourself busy to achieve all performance targets


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