Bank Concierge
2 weeks ago
About the Role
We are seeking a skilled and compassionate Bank Concierge to join our team at Caledonia House, Thetford. As a Bank Concierge, you will be the first point of contact for customers, providing a warm and welcoming experience.
Key Responsibilities
- Develop strong relationships with customers, helping them to develop life skills and confidence
- Handle occasional emergency or challenging situations with empathy and professionalism
- Organise and run social activities to promote a sense of community
- Contribute to the security and safety of the service
- Update customer notes and maintain accurate records
Requirements
- Experience of working with vulnerable adults or young people
- Good communication and interpersonal skills
- Ability to work under pressure and think on your feet
- Confident use of IT systems
What We Offer
- A competitive hourly rate
- A range of benefits and rewards
- Opportunities for career development and growth
About Us
Sanctuary Group is a national organisation that specialises in delivering personalised housing, care, and support services. We are committed to making a positive impact on people's lives and are proud to be a not-for-profit organisation.
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