Energy Efficiency Delivery Manager

2 weeks ago


London, Greater London, United Kingdom SMS Plc Full time
Role Overview
As an Energy Efficiency Delivery Manager with SMS Plc, you will lead a team of engineers to ensure the achievement of key performance indicators (KPIs) and service level agreements (SLAs). This is a field-based role in Scotland, UK, requiring regular weekly travel to coach engineers and, if needed, cover for engineer call-outs. Your primary objective will be to guarantee that SMS achieves its meter installation commitments.

Responsibilities
• Ensure adherence to health, safety, and environmental regulations, promoting a high level of health and safety management throughout the business
• Develop and implement coaching plans to drive productivity across the engineering workforce, maximizing efficiency and meeting company targets
• Focus on customer satisfaction, continually improving engineer performance in providing great customer service and safe installations

Requirements
The ideal candidate will possess:
• A fully qualified Dual Fuel Meter Engineer qualification
• Supervisory experience and strong coaching ability with technical expertise
• Knowledge of utilities industry standards, company procedures, and health and safety requirements
• Results-driven, prioritization, and ability to work under pressure with tight deadlines
• Methodical and organized approach to work, using Microsoft Office systems and processes
• Excellent communication skills for internal and external customers, written and verbal

What We Offer
A competitive salary of £55,000 - £65,000 per annum, benefits including 25 personal holiday days, hybrid working options, enhanced maternity leave, and access to employee assistance services.

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