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Cluster Sales Director

2 months ago


Leavesden, United Kingdom Nine group Full time
About the Role

We are seeking a highly motivated and experienced Cluster Sales Manager to join our team at Nine Group. As a key member of our sales team, you will be responsible for driving sales performance within our hotel portfolio, focusing on all revenue-generating segments such as corporate, leisure, groups, and more.

Key Responsibilities
  • Develop and implement sales strategies to achieve revenue targets and drive business growth.
  • Maintain and nurture relationships with existing corporate clients and agents, identifying opportunities for new business wins.
  • Conduct regular client meetings and site visits to ensure satisfaction and address any concerns.
  • Monitor market trends and competitor activities to adjust strategies accordingly.
  • Create sales plans and forecasts for multiple properties within the cluster.
  • Prepare and present proposals to potential clients, negotiating contracts and agreements to secure new business.
  • Ensure all contracts comply with company policies and procedures.
  • Coordinate with sales teams across different properties to ensure unified efforts.
  • Conduct regular team meetings to review performance, discuss strategies, and set goals.
  • Provide training and mentoring to sales team members to enhance their skills and performance.
  • Generate regular sales reports to track performance against targets.
  • Analyse sales data to identify trends and areas for improvement.
  • Produce accurate and timely, weekly, monthly, and annual reporting that meets the needs of the Head of Sales.
  • Complete and execute hotel sales plans, reviewing and updating in line with the strategy and hotel business needs.
  • Involvement in RFPs, ensuring all stakeholders are consulted during negotiations.
  • Managing a portfolio of local accounts and maintaining relationships with Key Account Managers.
  • Using data and market research, conduct telesales and campaigns to identify opportunities for hotels.
  • Support the conversion of key business and leisure groups.
  • Maintain an up-to-date pipeline of target accounts.
  • Attend any Hotel/brand Team Meetings, Sales Meetings, Sales Blitz, and organizing FAM trips as required.
  • Ad hoc reporting as necessary, including data for Head Office.
Requirements
  • Proven experience in hotel sales management, with a strong track record of driving revenue growth and business development.
  • Excellent communication and relationship-building skills, with the ability to build strong relationships with clients and stakeholders.
  • Previous experience in managing a portfolio of local corporate companies and hunting for new business.
  • Excellent communication, organizational skills, and negotiation skills, with a good working knowledge of Microsoft Office (Word, Excel, PowerPoint).
  • Experience in several reservations systems (Cvent, etc.) and PMS would be highly desirable.
  • Results-driven, self-motivated, flexible, and resilient, with the ability to work in a fast-paced environment.
  • The ability to represent the hotels, brands, and wider group compellingly to influence new business acquisition.
  • Checking client satisfaction and resolving any issues to ensure repeat business.
  • Ability to travel as needed.
  • Regular office hours with occasional evenings and weekends to accommodate client meetings and events.
About Nine Group

Nine Group is a dynamic and inclusive workplace that values diversity and equality. We are committed to building a workplace for the future, where everyone can be their best self. We recognize that we are on a journey regarding diversity, inclusion, and equity and would welcome applications from candidates from underrepresented backgrounds.