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Style Consultant

2 months ago

York, York City, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading home furnishings retailer that prides itself on providing exceptional customer service and a unique shopping experience.

Job Summary

We are seeking a highly motivated and customer-focused Style Advisor to join our team in our York Showroom. As a Style Advisor, you will be the first point of contact with our customers and will play a key role in providing inspirational ideas to fulfill their needs.

Key Responsibilities

  • Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
  • Being a brand ambassador for Frasers Group while embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

Requirements

  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT