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Enterprise Relationship Manager

1 month ago


London, Greater London, United Kingdom BlackLine Full time

About the Role:

We are seeking an experienced Enterprise Relationship Manager to join our team at BlackLine. As an Enterprise Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.

Key Responsibilities:

  • Manage customer relationships to ensure high levels of satisfaction and retention
  • Develop and implement strategies to drive customer success and growth
  • Collaborate with internal teams to ensure seamless delivery of products and services
  • Identify and pursue new business opportunities to drive revenue growth
  • Provide exceptional customer service and support to ensure customer satisfaction

Requirements:

  • At least 3 years of experience in a customer-facing role, preferably in a SaaS environment
  • Proven track record of building and maintaining strong customer relationships
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading provider of cloud software

How to Apply:

If you are a motivated and results-driven individual with a passion for customer success, please submit your application, including your resume and a cover letter, to [insert contact information].