Residential Care Services Manager

7 days ago

Crawley, West Sussex, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time
Job Description:

We are looking for a Residential Care Services Manager to join our team at The Recruitment Crowd (Yorkshire) Limited. As a Residential Care Services Manager, you will be responsible for leading the operations of our Supported Living service in Horsham.

This role offers a competitive salary of up to £42,000 per annum, plus a 21% annual bonus based on performance. You will also receive 32 days of annual leave, inclusive of bank holidays, and have the opportunity to contribute to your pension scheme.

As a Residential Care Services Manager, you will oversee all aspects of the service's operations, including staffing, budget management, and regulatory compliance. You will provide strong leadership and direction to the care team, ensuring the delivery of person-centered care that meets the individual needs and preferences of our residents.

You will develop and maintain positive relationships with residents, their families, and external stakeholders, fostering a supportive and inclusive environment that promotes trust and communication. This role requires excellent leadership and communication skills, as well as a sound knowledge of relevant legislation, regulations, and best practices governing care and CQC standards.

A compassionate and person-centered approach to care is essential, with a genuine commitment to promoting the rights, dignity, and well-being of individuals. Strong organizational and problem-solving abilities are also required, with a keen attention to detail and the ability to manage competing priorities effectively.

Key Responsibilities:

  • Provide strong leadership and direction to the care team, ensuring the delivery of person-centered care that meets the individual needs and preferences of the residents.
  • Oversee all aspects of the services operations, including staffing, budget management, and regulatory compliance, to ensure the highest standards of care and safety.
  • Develop and maintain positive relationships with residents, their families, and external stakeholders, fostering a supportive and inclusive environment that promotes trust and communication.
  • Lead by example in promoting a culture of dignity, respect, and empowerment, ensuring that each resident is treated with compassion, empathy, and understanding.
  • Conduct regular assessments of residents' care needs and develop comprehensive care plans in collaboration with multidisciplinary teams, ensuring that all care interventions are evidence-based and effective.
  • Monitor the quality of care provided through regular audits, evaluations, and feedback mechanisms, implementing improvements and innovations to enhance service delivery.

Requirements:

  • NVQ Level 5 or Diploma in Health and Social Care Management or working towards.
  • Proven experience in a managerial role in a similar service.
  • Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team of care professionals.
  • Sound knowledge of relevant legislation, regulations, and best practices governing care and CQC standards.
  • A compassionate and person-centered approach to care, with a genuine commitment to promoting the rights, dignity, and well-being of individuals.
  • Strong organizational and problem-solving abilities, with a keen attention to detail and the ability to manage competing priorities effectively.

Benefits:

  • Salary- up to £42,000 per annum.
  • Bonus Scheme- Earn 21% of your salary based on outcomes.
  • Annual Leave- 32 Days annual leave, inclusive of bank holidays.
  • Pension Scheme - start growing that pot for a healthy and happy retirement.
  • DBS Check - we cover the cost of your DBS check and subsequent renewals.
  • Wellbeing Support, Advice and Guidance via our Employee Assistance Program.
  • Staff Referral Scheme - Refer a friend and split a £500 referral bonus between you.

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