Commercial Refrigeration Expert
2 days ago
Our client has been providing high-end commercial refrigeration solutions and after-care within the food and drink industry since 2008.
They aim to ensure that businesses make the right choice of refrigeration to meet their needs. Their mission is to develop and sell a sustainable range of high-quality, reliable, and durable products while providing superior levels of product knowledge, delivery, and after-sales service.
About the Role:
We are seeking an experienced Commercial Refrigeration Expert to join our team. The ideal candidate will have a strong technical background in commercial refrigeration, with experience in developing and implementing service systems and SLAs.
The role involves providing technical support to customers, distributors, and service partners, as well as developing and managing our after-sales strategy, systems, and day-to-day operations.
Responsibilities:
- Providing timely technical support before, during, and after product deliveries and installations
- Developing, implementing, and managing our after-sales strategy, systems, and day-to-day operations
- Ensuring trouble-shooting is conducted with customers and distributors before appointing our own team or 3rd-party engineers
Requirements:
- A strong technical background within the engineering industry
- Commercial refrigeration experience, specifically, would be a distinct advantage
- A demonstrable record of implementing service systems and SLAs
- Basic computer skills and an understanding of Microsoft Office packages
- A valid forklift truck license (highly desirable)
What We Offer:
- An estimated salary of £42,000 - £48,000 per annum
- 20 days annual leave + Bank Holidays
- Extra holiday with service
- Annual salary reviews
- Bonus based on company profit
- Regular company incentives
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