Commissioning Relationship Manager

4 weeks ago


Newark on Trent, Nottinghamshire, United Kingdom Eden Futures Full time
Job Title: Commissioning Relationship Manager

We are Eden Futures, a leading provider of support services for individuals with learning disabilities, autism, and mental health needs. Our mission is to empower people to live fulfilling lives, and we're seeking a skilled Commissioning Relationship Manager to join our team.

Main Responsibilities:
  • Act as the primary point of contact for commissioner, social worker, and family referral enquiries, coordinating with operational colleagues to manage void properties within allocated regions.
  • Support operational colleagues in promoting their void services through marketing activities, including open days, void notifications, phone calls, conferences, and face-to-face meetings.
  • Develop a clear understanding of all voids in the region by visiting services directly and completing void action plans with operational colleagues.
  • Collaborate with the Eden Futures Bid Manager to complete mini-tenders specific to the region and suitable for voids, and assist with other regions as needed.
  • Build key stakeholder relationships through regular contact and maintain these to generate referrals for existing voids in the region.
  • Keep regional trackers up-to-date by minute-taking on weekly void calls, monitoring internal email inboxes, and conversations with area managers.
  • Support operational colleagues on the referral process, including liaising with housing colleagues, finance colleagues, and the wider business.
The Ideal Candidate:
  • Experience working in social care services for individuals with learning disabilities, autism, or mental health needs is advantageous.
  • Proven ability to manage multiple workflows and drive them forward alongside colleagues.
  • Experience driving revenue in a business through sales, relationship building, and marketing activities.
  • Good Microsoft Office skills and experience utilizing CRM systems (Zoho/Salesforce, etc.).
  • Excellent communication and organizational skills.
  • Ability to work under pressure and meet tight deadlines.
About Eden Futures:

We're proud to have the Advanced (Gold) Investors in People (IIP) standard, placing us in the top 2% of organizations internationally that are part of IIP. Our aim is to provide a high-quality service that empowers service users to lead normal lives and be the provider of choice.



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