Care Team Leader

1 week ago


Chester, Cheshire, United Kingdom Merco Medical Staffing Limited Full time

Care Team Leader Opportunity


Merco Medical Staffing Limited seeks an exceptional Care Team Leader to deliver outstanding care services. This key role involves meeting and assessing new service users, conducting client reviews and risk assessments, and maintaining effective communication with the office.


Key Responsibilities:



  • Supervise and mentor field staff to uphold high standards of care.
  • Ensure compliance with company values, code of conduct, and ethos.
  • Collaborate with colleagues and stakeholders to achieve exceptional customer satisfaction.
  • Develop and implement strategies to improve customer satisfaction and staff performance.

Requirements:



  • NVQ/QCF Level 2 or Level 3 Diploma in Health and Social Care.
  • At least 2 years of experience in the health and social care sector.
  • Full UK driving license and access to your own vehicle.
  • Strong communication skills and ability to develop others' knowledge and skills.
  • Proactive approach to improving customer satisfaction and ability to build effective relationships.
  • Good IT skills and willingness to participate in on-call and backup services.

What We Offer:



  • Competitive Salary: Up to £26,000 per annum.
  • Career Progression Opportunities.
  • Guaranteed Hours Contracts.
  • Holiday Pay and Pension Scheme.

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