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IT Operations Manager

2 months ago

Watford, Hertfordshire, United Kingdom Reed Full time
{"title": "IT & General Business Operations Manager", "description": "Job Summary

We are seeking an IT & General Business Operations Manager to bridge the gap between IT expertise and business management. This role is ideal for an IT enthusiast eager to elevate their career by taking on a multifaceted position that combines technical prowess with operational oversight.

Key Responsibilities
  • Oversee network infrastructure and systems, including Windows clients, servers, Exchange Server, SQL Server, and Hyper-V virtualization.
  • Manage server hardening, Sonicwall firewalls, network security, VLANs, switching, and routing.
  • Address telecom needs and ensure GDPR compliance.
  • Perform data analysis for Sales, Marketing, and Operations using SQL querying and Advanced Excel.
  • Collaborate with teams across Finance, HR, Marketing, and Customer Service to optimize operations.
  • Implement Health & Safety processes and maintain high-standard facilities.
  • Stay up-to-date with regulatory compliance and certifications.
  • Optimize logistical performance and communicate priorities to warehouse and production supervisors.
  • Handle commercial contracts and confidentiality agreements.
Requirements
  • Excellent IT skills (Level 3 or above).
  • Proficient in maths and arithmetic with excellent English language skills.
  • Experience managing teams and a hands-on, self-starter attitude.
  • Good commercial thinking and numerical skills.
  • Proficiency in technical skills/knowledge relevant to the role.
  • Strong analytical skills with high-level Excel expertise (Pivot tables, etc.).
  • SQL database querying experience.
  • Excellent record-keeping and structured network filing.
What We Offer
  • Competitive salary package.
  • Opportunity to work in a dynamic and expanding business.
  • Chance to lead and manage a diverse range of IT and operational tasks.
  • Engage in continuous learning and development within an engineering culture.

To apply for the IT & Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

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