Customer Experience Ambassador

2 days ago


Pembroke, Pembrokeshire, United Kingdom Brand Momentum Full time
Job Title:

Brand Momentum is seeking a skilled Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be responsible for creating an exceptional in-store experience for our customers, promoting our products, and driving sales growth.

Key Responsibilities:
  • Product Demonstrations: Conduct engaging and informative product demonstrations to customers, showcasing the features and benefits of our products.
  • Customer Interaction: Build strong relationships with customers, providing personalized support and guidance to ensure a positive shopping experience.
  • Product Knowledge: Develop and maintain a deep understanding of our products and brands, enabling you to effectively communicate their value to customers.
  • Sales Growth: Proactively promote products and drive sales growth through effective customer engagement and upselling techniques.
Requirements:
  • Strong Communication Skills: Effective communication and customer service skills to interact with customers and colleagues.
  • Organizational Skills: Ability to prioritize tasks, manage time efficiently, and maintain a high level of productivity.
  • Sales-Focused: Proven sales-driven approach, proactive in promoting products and driving sales growth.
Work Environment:
  • In-Store Work: Spend most of your time working in-store during peak shopping hours, interacting with customers and promoting products.
  • Physical Demands: Physical ability to stand for extended periods, lift up to 25 lbs, and perform other job-related tasks as required.


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