Tech Support Analyst Position
2 days ago
The main responsibility of the Candidate will be to ensure that our customers get the most out of their system. This involves providing initial training, responding to queries, and troubleshooting any issues that may arise. The ideal candidate will possess a solid understanding of computer science principles and have experience working with software development tools. They will also be able to communicate effectively with customers, both in writing and verbally.
This position requires:
- A degree in Computer Science.
- Strong Excel skills.
- Basic experience with software development, preferably C#.
Salary: Based on industry standards and the required qualifications, we estimate the salary for this position to be around £38,000 per year.
Key Responsibilities:
- Provide exceptional customer service by responding to queries and resolving issues in a timely manner
- Collaborate with colleagues to identify areas for improvement and implement process changes
- Participate in training and development programs to enhance technical knowledge and skills
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
Contact Information:
Please note that only applications from candidates who meet the specified requirements will be considered. If you believe you have the skills and qualifications required for this position, please submit your application.
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