Electronics Systems Specialist
13 hours ago
About the Role:
We are seeking a highly skilled Electronics Systems Specialist to join our team in Eastbourne, East Sussex. This is a Senior Technical Solutions Expert role that involves providing technical support to various teams within the company.
Key Responsibilities:
- To provide technical assistance to Product Companies, Service Technology Centres, Customer Centres and Divisions for all products/E-Parts designed by the Eastbourne Product Company.
- To investigate issues with internal production, inter-site returns and field returned products, producing 8D reports as required.
- To conduct data mining and analysis to track trends and ensure effective resolution of failure modes.
- To manage investigation workloads of the NCR team and present findings to key account teams and customers.
- To propose, obtain agreement and implement Copy Exact changes to ensure no customer non-conformities or interruptions to E-Part manufacturing.
- To carry out and report on evaluation and compliance testing to EN Standards for new and existing products.
- To resolve product application enquiries and issues, providing final level support via escalation to Technical specialists when required.
Requirements:
- Experience in electronics engineering and technical support.
- Strong analytical and problem-solving skills.
- Ability to manage workload and prioritize tasks effectively.
- Excellent communication and presentation skills.
- Knowledge of EN Standards and regulatory requirements.
What We Offer:
- A competitive salary range £55,000 - £65,000 per annum depending on experience.
- A comprehensive benefits package including health insurance, pension scheme and annual leave.
- Ongoing training and development opportunities.
- A dynamic and inclusive work environment.
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