Electronics Systems Specialist

13 hours ago


Eastbourne, East Sussex, United Kingdom Atlas Copco Full time

About the Role:

We are seeking a highly skilled Electronics Systems Specialist to join our team in Eastbourne, East Sussex. This is a Senior Technical Solutions Expert role that involves providing technical support to various teams within the company.

Key Responsibilities:

  • To provide technical assistance to Product Companies, Service Technology Centres, Customer Centres and Divisions for all products/E-Parts designed by the Eastbourne Product Company.
  • To investigate issues with internal production, inter-site returns and field returned products, producing 8D reports as required.
  • To conduct data mining and analysis to track trends and ensure effective resolution of failure modes.
  • To manage investigation workloads of the NCR team and present findings to key account teams and customers.
  • To propose, obtain agreement and implement Copy Exact changes to ensure no customer non-conformities or interruptions to E-Part manufacturing.
  • To carry out and report on evaluation and compliance testing to EN Standards for new and existing products.
  • To resolve product application enquiries and issues, providing final level support via escalation to Technical specialists when required.

Requirements:

  • Experience in electronics engineering and technical support.
  • Strong analytical and problem-solving skills.
  • Ability to manage workload and prioritize tasks effectively.
  • Excellent communication and presentation skills.
  • Knowledge of EN Standards and regulatory requirements.

What We Offer:

  • A competitive salary range £55,000 - £65,000 per annum depending on experience.
  • A comprehensive benefits package including health insurance, pension scheme and annual leave.
  • Ongoing training and development opportunities.
  • A dynamic and inclusive work environment.


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