Retail Success Professional

5 days ago


Carlisle, Cumbria, United Kingdom Candour Solutions Full time
About the Role

We are looking for a talented Retail Success Professional to join our dynamic team at Candour Solutions.

This exciting opportunity is based in the Cumbria office and comes with a competitive salary of £35,000 per annum.

The ideal candidate will have a passion for delivering exceptional customer experiences and a keen understanding of the retail sector.

Key Responsibilities:

  • Design and deliver bespoke training programs to enhance client skills and knowledge.
  • Provide expert guidance and support to resolve complex customer issues.
  • Collaborate with clients to identify opportunities for growth and operational improvement.
  • Develop and maintain high-quality training materials and support guides.
  • Stay ahead of the curve on new features and technologies to provide expert advice to clients.
  • Contribute to the development of new products and services by sharing valuable customer insights.

Essential Qualifications:

  • Minimum 2 years of experience in a customer-facing role within technology or retail.
  • Proficient IT skills and knowledge of cloud-based solutions.
  • Deep understanding of retail operations and challenges.
  • Excellent communication and interpersonal skills.

Please note that this role requires a 5-day working week in the Cumbria office, so we need applicants to have the necessary flexibility and mobility.

We regret that we cannot offer sponsorship, so we require all applicants to have full right to work in the UK.



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