Retail Business Manager

3 weeks ago


Aberdeen, United Kingdom Ntrinsic Consulting Europe Limited Full time

Job Title: Business Retail Manager

Job Summary: We are seeking a highly motivated and experienced Business Retail Manager to join our team at Ntrinsic Consulting Europe Limited. As a Business Retail Manager, you will be responsible for leading a team of Supervisors and Sales Advisors to deliver exceptional customer service and achieve sales targets.

Key Responsibilities:

  • Manage a team of Supervisors and Sales Advisors to ensure great presentation of the store through effective stock management, ordering, receiving deliveries, and ticketing.
  • Ensure a high level of customer service and resolve any customer complaints in a professional manner.
  • Manage stocktakes every 6 months and report results to the management team.
  • Develop and implement sales strategies to achieve sales targets and improve customer engagement.
  • Conduct regular performance reviews with the team and develop a succession pipeline.
  • Manage all HR requirements within the team, including recruitment, training, and development.
  • Ensure the security of stock on the shop floor and compliance of till inventory.

Requirements:

  • Excellent communication skills, both verbal and written, with a customer-first mentality.
  • Ability to work in a team or individually, with a professional and courteous manner.
  • Motivated and willing to learn quickly, with leadership skills.

Specification: TPBN1_UKTJ



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