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Executive Team Member
2 months ago
We are seeking a highly skilled and experienced Executive Team Member to join our team at Edesia. As an Assistant Manager, you will play a key role in the success of our restaurant operations, ensuring that our customers receive exceptional service and that our business runs smoothly.
Key Responsibilities:- Restaurant Operations: Coordinate daily Front of the House and Back of the House restaurant operations, ensuring that all areas are running efficiently and effectively.
- Cost Control: Control operational costs and identify measures to cut waste, ensuring that our business remains profitable.
- Customer Service: Deliver superior service and maximise customer satisfaction, responding efficiently and accurately to customer complaints.
- Staff Management: Organise and supervise shifts, appraise staff performance, and provide feedback to improve productivity.
- Inventory Management: Estimate future needs for goods, kitchen utensils, and cleaning products, ensuring that our inventory is always well-stocked.
- Compliance: Ensure compliance with sanitation and safety regulations, maintaining a clean and safe environment for our customers and staff.
- Reporting: Create detailed reports on weekly, monthly, and annual revenues and expenses, providing valuable insights for business growth.
- Marketing: Actively promote all the venues and its events, ensuring that our business remains visible and attractive to customers.
- Training: Train new and current employees on proper guest service practices, ensuring that our staff is always equipped to provide exceptional service.
- Policy Implementation: Implement policies and protocols that will maintain future restaurant operations, ensuring that our business remains efficient and effective.
- Closing Procedures: Ensure a smooth closing of the venue, ensuring that all areas are secure and ready for the next day.
- Language Skills: Advanced level of written and spoken English.
- Availability: Ability to work flexible hours, including evenings and weekends.
- Pressure Management: Ability to remain calm under pressure.
- Leadership Skills: Exceptional organisational and leadership skills.
- Interpersonal Skills: Ability to work well with others with excellent interpersonal and communications skills.
- Software Knowledge: Knowledge of all applicable software.
- Refer a Friend Bonus: Refer a friend bonus of from day 1.
- Health and Fitness Benefits: Discounted health and fitness benefits.
- Free Meals: Free meals when you're at work.
- Discounts: 30% off the bill in our restaurants for you and your loved ones.
- Exclusive Savings: Exclusive savings on travel, shopping, restaurants, and more.
- Holiday Allowance: 28 days' holiday that include service charge.
- Restaurant Welfare Budget: A restaurant welfare budget allocated for healthy snacks, drinks, and support during our busiest times of the year.
- Training and Development: Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR, and a five-stage management development programme.
- Employee Support: Access to counselling, remote GP/physio services, legal advice, and more.
