Customer Service Representative

3 weeks ago


Bangor, United Kingdom ReCulture Recruitment Ltd Full time

We are working with a successful and growing business in North Wales, looking for a proactive leader to oversee customer service and operational management. As Customer Service Representative, you will be responsible for managing day-to-day operations, handling customer bookings and enquiries, and supervising the team to deliver high-quality service.

This is an exciting opportunity to lead a thriving business in a stunning location. If you have leadership experience in the outdoor activities or tourism sector, this could be the perfect role for you.

The ideal candidate should speak Welsh fluently, live locally, and hold a full driving licence. In return, we offer a competitive salary of £28,000-£38,000 (negotiable upon experience), and the chance to work for a diverse and inclusive employer who values their staff.

About the Role

  • Manage day-to-day operations to ensure the smooth running of the centre
  • Handle customer bookings, enquiries, and coordinate staff schedules
  • Supervise and support the team to deliver high-quality service


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