General Manager Leader

2 days ago


Leeds, Leeds, United Kingdom Hollywood Bowl Full time

We are seeking a General Manager to lead our mini golf centres in the UK. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.

The successful candidate will have previous experience as a hands-on General Manager, ideally within the leisure or hospitality industry. They will have a proven track record of optimising sales and performance of a business unit, managing multiple revenue streams, and developing and empowering their team to deliver outstanding customer service.

A competitive salary of £45,000 - £60,000 per annum, depending on experience, is on offer, along with a range of benefits including a performance bonus and access to an Employee Assistance Programme.

Key Responsibilities:

  • Delivering all areas of your budget and KPIs and driving the profit performance of your centre
  • Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand
  • Managing the performance, service and standards of your centre
  • Being an inspiring leader, developing and empowering your team to deliver outstanding customer service

Requirements:

  • Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
  • Experience managing a budget size of at least £1m
  • A relentless approach to delivering the best operational standards in the industry
  • Evidence of optimising sales and performance of a business unit
  • Evidence of managing and impacting multiple revenue streams
  • A passion for people, with evidence of coaching, developing, and progressing your team


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