Sales Director

4 weeks ago

Accrington, Lancashire, United Kingdom Mercure Blackburn Dunkenhalgh Hotel & Spa Full time
Director of Sales Opportunity

We are seeking a highly motivated and experienced Sales Director to join our team at Mercure Blackburn Dunkenhalgh Hotel & Spa. As a Sales Director, you will be responsible for driving revenue growth and developing business relationships with key clients.

Key Responsibilities:
  • Analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Negotiate room rates/packages with corporate clients
  • Develop and implement creative local marketing channels, including social media channels
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Work within current business strategies and recognising potential opportunities
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional manner
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train and develop the Sales team

About Us:

Mercure Blackburn Dunkenhalgh Hotel & Spa is a beautiful 700-year-old country manor set in the Lancashire countryside. Our hotel offers a range of amenities, including a heated indoor pool, sauna, and modern fitness centre. We pride ourselves on providing exceptional customer experiences and are committed to delivering outstanding service.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to a range of employee benefits, including meals provided whilst on shift, sales incentives and initiative rewards, and discounted / free use of leisure facilities

Requirements:

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working and able to develop their team
  • Excellent standards
  • Lead from the front Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure
  • Ability to work morning, afternoon/evening, and weekends
  • Able to deliver exceptional customer experiences all the time

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