Service Advisor

3 days ago


Basingstoke, Hampshire, United Kingdom KPI People Full time

KPI People, a leading dealership in the UK, is seeking an experienced Service Advisor to join their team. As a key member of the service department, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

About the Role:

  • Meet and greet customers, building strong relationships and ensuring seamless service delivery.
  • Accurately complete courtesy car insurance paperwork, maintaining high levels of accuracy and attention to detail.
  • Sell Service Plans to customers, highlighting the benefits and value proposition of our services.
  • Deliver exceptional customer service at all times, exceeding expectations and driving loyalty.

About You:

  • 12 months' experience as a Service Advisor in the motor trade industry.
  • Full UK driving license, with a good understanding of road safety and vehicle maintenance.

What We Offer:

  • A competitive basic salary of £29,000, rising to uncapped On Target Earnings of up to £40,000+
  • An attractive benefits package, including a great pension scheme and generous holiday entitlement.
  • The opportunity to work in a fast-paced, dynamic environment, with a clear career progression path.

Working Hours:

  • Monday to Friday, 8am – 6pm, with regular breaks and flexible working arrangements.
  • 1 in 2 Saturday mornings on a rota, with opportunities for overtime and additional income.

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