On Board Host

13 hours ago


York, York City, United Kingdom SSP Group Full time
About the Role

We are seeking a highly motivated and customer-focused On Board Host to join our team at York Station. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers, managing stock, and handling transactions on board our trains.

Key Responsibilities
  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service and managing stock.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
  • Enjoy up to 50% discount on various SSP brands and franchises across the UK.
Why Work with Us?

At SSP Group, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our benefits package includes employee discounts, up to 75% discount off on SSP brands during work hours, and access to award-winning training and development programs.

We value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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