Customer Service Liaison

1 month ago


StocktononTees, Stockton-on-Tees, United Kingdom Stockton-on-Tees Borough Council Full time

We are seeking a highly skilled and experienced Customer Service Liaison to join our Corporate Administration Service. The successful candidate will be responsible for delivering an efficient reception service across various Council offices, including the new office at Dunedin House. Key duties will include greeting and assisting visitors, answering and directing phone calls, handling incoming and outgoing post and deliveries, and providing general administrative support. The ideal candidate will have excellent communication skills, a positive attitude, and experience of customer service and general administration.

The role offers a competitive salary of up to £23,114 (full time) plus pending pay award, 27 days annual leave per year rising to 32 with 5 years' service, and a generous Pension Scheme through the LGPS. Other benefits include learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme, and physiotherapy services.

For more information, please refer to the Visitor Services Officer job description and person specification. If you would like to discuss this opportunity, please contact Jo Bradley on 07765 897609, or email via jo. All communication will also appear in the 'My Messages' section of your North East Jobs account.



  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Calor Gas Full time

    As a Contact Centre Advisor at Calor Gas, you will provide a primary point of contact for external customers via the phone and in written correspondence.The Customer Experience team are looking for an engaging and proactive individual to directly resolve matters on first contact where appropriate.Key responsibilities will include:Undertake an initial on the...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Cinque Ports Vets Full time

    Key ResponsibilitiesAs a Client Care Liaison at Cinque Ports Vets, you will be responsible for providing outstanding customer service, responding to client inquiries, and managing administrative tasks. You will also be expected to maintain accurate records, handle confidential information discreetly, and adhere to our established policies and procedures.In...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Ingeus Full time

    Job Summary: We are seeking a skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will provide excellent service to claimants, ensuring their queries are effectively resolved in a timely manner.Key Responsibilities:Ensure call scripts and documented procedures are followed to maintain the quality and...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stockton-on-Tees, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the operational...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Certas Energy UK Ltd. The successful candidate will be responsible for delivering exceptional customer service and ensuring the store remains compliant with company policies.About the Role:The Customer Service Representative will be the face of our company, interacting with...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tate Full time

    About the RoleCustomer Service Advisor sought for the Bereavement and Power of Attorney Contact CentreKey ResponsibilitiesProvide exceptional customer service to vulnerable customers and their representatives, answering queries and facilitating the registration of Power of Attorney.Support customers in their time of need, offering empathetic and personalized...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Star Housing Group Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Assistant to join our Customer Services Team on a 6 month fixed term contract. As the first point of contact for customers, you will have excellent communication skills and a keen eye for detail.Key ResponsibilitiesManage customer enquiries across various platformsWork well under...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice and guidance to customers...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Enterprise Mobility Full time

    About Enterprise MobilityEnterprise Mobility is a leading provider of fleet management services, operating a global network of over 9,500 locations across more than 90 countries and territories. Our company, still family-owned, has a strong commitment to pursuing long-term goals for our business, employees, and customers.Division OverviewEnterprise...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full time

    Key Responsibilities• Deliver exceptional customer service by understanding and meeting customer needs.• Set high standards for coverage, reliability, and customer care.• Respond promptly to customer queries and provide accurate solutions.• Create amazing customer experiences that leave a lasting impression.• Achieve personal and store KPIs by...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockton-on-Tees, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the Role We are seeking a motivated and customer-focused individual to join our Tesco team as a Colleague. In this role, you will be responsible for providing excellent customer service, working collaboratively with colleagues, and maintaining a safe and clean store environment. Key Responsibilities: Provide exceptional customer service, ensuring...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Key ResponsibilitiesWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Stockton-on-Tees, United Kingdom.Key Responsibilities:Customer Service: Greet and assist customers with product selection, provide product knowledge and advice, and ensure a positive customer experience.Store Operations: Maintain the store's...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Stoneacre Motor Group Full time

    About the RoleWe are seeking a highly skilled and charismatic Front Desk Representative to join our team at Stoneacre Motor Group.As a Front Desk Representative, you will be the first point of contact for our customers and visitors, providing a warm and welcoming experience that sets the tone for their visit.You will be responsible for guiding customers to...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Stockton-on-Tees. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service,...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom NEXT Full time

    About the Role:To be successful in this Sales Team Member position, you will:Provide exceptional customer service at all times, helping customers find suitable products.Share your knowledge and enthusiasm for our products with customers.Work in various store areas, including sales floors, stockrooms, and processing deliveries.Take ownership of your...