Branch Manager Position

4 weeks ago


Warrington, Warrington, United Kingdom Stannah Full time

Job Overview:

Stannah, a leading lift solutions provider, seeks a Branch Manager to oversee operations and drive service excellence in the Warrington Branch. As a key member of the management team, you will be responsible for leading a team of skilled professionals to deliver exceptional service to clients across the region.

Key Responsibilities:

  • Lead a team of c.40 staff to achieve operational excellence and customer satisfaction.
  • Develop and implement a long-term growth strategy for the Branch, driving profitability and market share.
  • Maintain strong relationships with clients, ensuring service meets their needs and expectations.
  • Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.
  • Drive profitability through effective budget management and strategic decision-making.

Requirements:

  • Proven track record in service management within a comparable industry, ideally the lift industry.
  • Strong leadership skills with the ability to motivate and develop teams.
  • Strategic business outlook for service in the lift industry, with knowledge of our chosen markets an advantage.
  • Excellent communication and interpersonal skills.
  • Commercial acumen in managing B2B and B2C relationships.
  • Relevant business or management qualification.

About Stannah:

Stannah is a family-owned manufacturing and engineering company with a global presence. We specialize in providing lift solutions, stairlifts, and homelifts, as well as maintenance and repair services. Our commitment to service excellence and customer satisfaction drives our success.

Benefits:

  • Market-aligned salary, paid on a monthly basis.
  • Profit share bonus scheme, paid to all employees every quarter.
  • 25 days' holiday, plus bank holidays.
  • Holiday scheme to buy extra days' annual leave.
  • Pension scheme, with matched contribution/salary sacrifice.
  • Management bonus.
  • SimplyHealth cash plan, allowing you to claim towards health costs.
  • Life assurance scheme.
  • Long service award scheme, with holiday benefit.
  • Company benefits discount rewards scheme.
  • Employee assistance programme, supporting and enhancing well-being.
  • Enhanced maternity and paternity provision.
  • Free parking.
  • Company-funded LinkedIn learning account.
  • Car allowance.
  • Private medical insurance.


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