Branch Manager Position
4 weeks ago
Job Overview:
Stannah, a leading lift solutions provider, seeks a Branch Manager to oversee operations and drive service excellence in the Warrington Branch. As a key member of the management team, you will be responsible for leading a team of skilled professionals to deliver exceptional service to clients across the region.
Key Responsibilities:
- Lead a team of c.40 staff to achieve operational excellence and customer satisfaction.
- Develop and implement a long-term growth strategy for the Branch, driving profitability and market share.
- Maintain strong relationships with clients, ensuring service meets their needs and expectations.
- Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.
- Drive profitability through effective budget management and strategic decision-making.
Requirements:
- Proven track record in service management within a comparable industry, ideally the lift industry.
- Strong leadership skills with the ability to motivate and develop teams.
- Strategic business outlook for service in the lift industry, with knowledge of our chosen markets an advantage.
- Excellent communication and interpersonal skills.
- Commercial acumen in managing B2B and B2C relationships.
- Relevant business or management qualification.
About Stannah:
Stannah is a family-owned manufacturing and engineering company with a global presence. We specialize in providing lift solutions, stairlifts, and homelifts, as well as maintenance and repair services. Our commitment to service excellence and customer satisfaction drives our success.
Benefits:
- Market-aligned salary, paid on a monthly basis.
- Profit share bonus scheme, paid to all employees every quarter.
- 25 days' holiday, plus bank holidays.
- Holiday scheme to buy extra days' annual leave.
- Pension scheme, with matched contribution/salary sacrifice.
- Management bonus.
- SimplyHealth cash plan, allowing you to claim towards health costs.
- Life assurance scheme.
- Long service award scheme, with holiday benefit.
- Company benefits discount rewards scheme.
- Employee assistance programme, supporting and enhancing well-being.
- Enhanced maternity and paternity provision.
- Free parking.
- Company-funded LinkedIn learning account.
- Car allowance.
- Private medical insurance.
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