Clinical Liaison

4 weeks ago


Southampton, Southampton, United Kingdom Optical Express Group Full time

Job Title – Patient Advisor

Location – Our Clinics

Hours – Full Time, 40 hours

Salary – OTE £26,000 + benefits

At Optical Express, we strive to deliver exceptional patient care and outstanding clinical outcomes. Our team works together to achieve excellence, supporting each other and respecting our differences.

We focus on doing what is right for our patients, colleagues, and the planet. As a Patient Advisor, you will play a vital role in making our patients feel valued and supported from the moment they enter our clinics.

Your day-to-day role will involve:

  • Building strong relationships with patients and maintaining regular communication
  • Assisting in patient consultations and health checks
  • Scanning patients' eyes using state-of-the-art equipment
  • Assisting patients with health questionnaires and finance options
  • Introducing patients to their optometrist and scheduling treatment dates
  • Accurately maintaining patient records

Are you passionate about delivering world-class customer service and motivated to succeed? We offer a competitive salary, free and discounted optical products, and genuine investment in your training and career progression.

We believe that our Patient Advisors are the heart of our business, and we are committed to supporting their growth and development. If you share our values and are looking for a rewarding career, we would love to hear from you.



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