Vision Care Consultant
6 days ago
About Us
At Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and committed to a culture of care, trust, and integrity.
We extend our culture to our local communities through charitable and environmental projects, focusing on doing what's right for our patients, colleagues, and the planet.
A career at Optical Express is fulfilling, fun, and rewarding, offering:
- An industry-leading salary plus excellent bonus potential (£27,000)
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Job Description
As a Patient Advisor, your role is to make patients feel comfortable and relaxed while providing a 5-star service. You'll enjoy meeting new people and demonstrate strong communication skills with patients and ophthalmic professionals alike.
Your day-to-day responsibilities may vary, but a typical day involves:
- Building strong relationships with patients
- Performing diagnostic eye scans (full training provided)
- Relaying patient information to the optometrist for a smooth patient journey
- Maintaining accurate patient records
- Arranging affordable finance options
- Scheduling consultations and surgeries with optometrists and surgeons
Requirements
The successful candidate will be:
- Driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Demonstrate strong negotiation skills
- Self-motivated to work with or without supervision
- Possess strong organizational skills
- Commercially aware while providing world-class customer service
If you believe you have the right skills and attributes for this role, we'd love to hear from you.
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