Dental Receptionist
1 month ago
We are seeking a skilled and experienced Receptionist to join our team at Bupa Dental Care Whitehaven. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing a warm and welcoming experience.
Key Responsibilities:
- Meet and greet patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Requirements:
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
What We Offer:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa's own wellbeing programme
- Discounted dental insurance which can be extended to immediate family members
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan
- Wagestream – Access your income before payday, if and when you need it
- Access to career pathways and support throughout your working life with Bupa Dental Care
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