Academy Administrative Support Officer
3 weeks ago
Main Duties:
- Communicate effectively, accurately and professionally with written, telephone and face-to-face contact with patients, visitors, other Trust staff and external agencies.
- Maintain, scan and file paper records and information as appropriate, in line with records management principles.
- Assist in the production of high-quality documentation, using Microsoft Word and SystmOne, including confidential letters, non-accidental injury reports, case conference reports, housing reports etc.
- Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
Required Skills and Qualifications:
- RSA stage II typing/word processing or equivalent
- Business Admin Level 2 or 3
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