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Cafe Operations Manager

2 months ago

Weymouth, Dorset, United Kingdom One Retail Full time

Job Title: Cafe Supervisor

Job Summary:

We are seeking a highly motivated and experienced Cafe Supervisor to join our team at One Retail. As a Cafe Supervisor, you will play a key role in ensuring the smooth operation of our cafe, providing exceptional customer service, and leading a team of staff to achieve high standards of quality and productivity.

Key Responsibilities:

  • Team Leadership: Supervise a team of staff, providing guidance, support, and coaching to ensure they have the skills and knowledge to perform their duties effectively.
  • Customer Service: Provide exceptional customer service, ensuring that customers receive a high-quality experience in our cafe.
  • Operations Management: Manage the day-to-day operations of the cafe, including inventory management, stock control, and cash handling.
  • Quality Control: Ensure that all food and beverages are prepared and presented to a high standard, meeting the company's quality and safety standards.
  • Health and Safety: Ensure that the cafe is maintained in a clean and safe environment, adhering to all health and safety regulations.
  • Communication: Communicate effectively with colleagues, management, and customers, providing clear and concise information and resolving any issues that may arise.

Requirements:

  • Previous Experience: Previous experience in a supervisory role in a cafe or restaurant environment.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with colleagues, management, and customers.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to resolve issues and make decisions in a fast-paced environment.

What We Offer:

We offer a competitive salary, excellent benefits, and opportunities for career development and growth. If you are a motivated and experienced Cafe Supervisor looking for a new challenge, please apply today.