Training and Coaching Specialist

6 hours ago


Bournemouth, Bournemouth, United Kingdom CV-Library Full time

About Our Location

We are based in Bournemouth, Dorset, a thriving hub for professionals and entrepreneurs. Our office offers a dynamic and collaborative environment, with easy access to public transportation and amenities.

As a Compliance Trainer, you will have the opportunity to work closely with our team to drive growth and innovation. Your responsibilities will include:

  • Designing and delivering training materials to support skills gap analyses and sales processes.
  • Providing individual coaching and feedback to team members.
  • Developing and implementing onboarding programs for new content staff.
  • Collaborating with content management and sales teams to understand customer needs and requirements.
  • Involvement in recruitment processes for content roles, including interviewing and role plays.
  • Maintaining a continuous program of call listening and feedback for content individuals.
  • Writing, planning, and conducting workshop/classroom training for content teams and departments.
  • Assisting with personal development plans for content team members and providing training where necessary.
  • Collecting feedback from trainees and managers to improve content standards across the teams.

What We Are Looking For

To succeed in this role, you will need:

  • Proven experience as a trainer.
  • Ability to manage the full training cycle, including in-person and web-based learning, individual coaching, workshops, and onboarding.
  • Excellent organizational skills.
  • Certified training qualification is a plus.
  • Self-motivation and ability to work independently with minimal supervision.
  • Good computer skills, including basic knowledge of Word, Excel, and PowerPoint.

About the Company

We are CV-Library, a leading provider of online recruitment services. Our mission is to connect job seekers with the right opportunities and help businesses find the best talent. We are committed to innovation, excellence, and customer satisfaction.


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