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Data Analyst and Client Support Associate

4 weeks ago

London, Greater London, United Kingdom S&P Global Full time
About the Role:

We are seeking an experienced Data Analyst and Client Support Associate to join our team. In this role, you will be responsible for providing exceptional client support and utilizing your analytical skills to help clients maximize the effectiveness of our products.

Key Responsibilities:

  • Develop a deep understanding of our products and services to provide expert-level client support
  • Analyze client data to identify trends and areas for improvement
  • Collaborate with internal stakeholders to develop and implement process improvements
  • Provide training and educational resources to clients to enhance their knowledge and usage of our products
  • Stay up-to-date on industry trends and developments to ensure we are meeting client needs

Requirements:

  • Bachelor's degree in Economics, Sustainability/ESG, Environmental Sciences, Finance or equivalent
  • Minimum 3 years of experience in data analysis or client support
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive salary: £45,000 - £55,000 per annum
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off