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Transport Operations Manager

2 months ago

London, Greater London, United Kingdom Allied Bakeries Full time
About the Role

We are seeking a highly experienced Transport Front Line Manager to join our team at Allied Bakeries. As a key member of our operations team, you will be responsible for leading and managing our IBT drivers and transport coordinators to ensure the safe delivery and/or collection of all goods to/from our customers and in accordance with all legal and company requirements.

Key Responsibilities
  • To set clear goals, targets and expectations of performance for all Drivers and Transport Coordinators on your shifts to ensure all relevant Key Performance Indicators (KPIs) are met.
  • To ensure all drivers receive a daily debrief and the Transport Management Team are updated daily on performance.
  • To ensure all shift members are aware of and comply with environmental, health and safety, legal and company standards and that all shifts operate in compliance with the team.
  • To ensure optimal labour utilisation, by making best use of our Company Scheduling Systems and labour flexibility.
  • To recruit, train and develop Drivers and Coordinators who reflect our company values and who possess the necessary knowledge, skills, attitudes and qualifications to perform effectively.
  • To execute continuous improvement action plans (e.g. Performance Development Plans, productivity improvements etc), to ensure that targets are achieved.
  • To ensure that any service issues arising are addressed promptly and where appropriate, escalated as required.
Requirements
  • Ability to build good working relationships with employees, customers and suppliers.
  • Good leadership skills with a confident, open and honest style of communicating.
  • A strong customer focus, always willing to go the extra mile to deliver a good service.
  • An analytical thinker, capable of making effective decisions in a fast-paced environment.
  • Self-motivated with passion, enthusiasm, tenacity and resilience.
  • Lead by example with the "Safety First" message.