Pet Store Assistant Leader
7 days ago
At Pets Corner UK, we're seeking a dedicated and customer-focused Assistant Manager to join our Hove store team. As a key member of our team, you'll play a vital role in delivering exceptional customer service, assessing customer needs, and recommending our products and services.
The ideal candidate will have a genuine enthusiasm for people and pets, a strong team focus, and excellent communication skills. If you're passionate about customer service, have a thirst for continued personal training and development, and are driven to work equally well as part of a busy team or under your own initiative, we'd love to hear from you.
As an Assistant Manager with Pets Corner UK, you'll enjoy a comprehensive training and development plan, a bonus scheme for all team members, and a range of benefits including staff discounts and tools to support your mental, physical, and emotional wellbeing.
Key responsibilities will include:
- Delivering exceptional customer service and going the extra mile for every customer
- Assessing customers' needs, recommending Pets Corner products and services
- Working with your Store Manager to identify improvements needed to maximise store sales and performance
- Leading by example, motivating, training, and developing your team using our Pets Corner Curriculum
- Maintaining high standards, ensuring products are fully stocked, well presented, and clean with a good shelf life
- Keeping up to date with pricing, promotions, and merchandising
- Key holding responsibilities, opening and closing of the store
- Maintaining accurate inventory by checking deliveries, undertaking stocktakes, and investigating any stock losses
Essential skills required for the role include:
- A genuine interest in the Pets Corner vision, our products, and our values
- Strong team focus with the ability to lead and motivate others
- Excellent communication skills
- A passion for customer service with a desire to get to know our customers and their pets, building strong relationships
- A thirst for continued personal training and development
- The drive and determination to work equally well as part of a busy team or under your own initiative
Why choose Pets Corner UK? We're a family-run business at heart, where you're a name, not a number. We identify individuals who are keen to progress and provide them with the necessary training and experience to do so.
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