Senior Program Director

7 days ago


Birmingham, Birmingham, United Kingdom ENGINEERINGUK Full time
Deliver Strategic Projects and Drive Growth

About the Role:

We are seeking a seasoned Program Director with a proven track record of delivering complex projects and programmes in the Retail and Hospitality sector. As a key member of our leadership team, you will oversee the planning, management, and successful delivery of strategic projects, driving customer satisfaction and growth.

Key Responsibilities:

  • Have delivery accountability of contracted solutions at the programme level, ensuring adherence to deal economics, schedule, and quality standards.
  • Lead a team consisting of Delivery Managers and Service Delivery Managers supporting them with engaging with stakeholders to understand and achieve their goals, address any misalignments, and exceed expectations through effective program management.
  • Effectively managing overall project/programme risks, making critical adjustments as necessary and gaining buy-in from senior management for key project plans.
  • Overseeing and driving the development, implementation, and maintenance of comprehensive project work plans.
  • Accountability of the traceability of project requirements throughout the project life cycle.
  • Providing strategic direction for all change management activities and supporting clients in their change enablement processes.
  • Mentoring and developing team members, providing oversight to the management of relationships with suppliers and subcontractors.
  • Demonstrate your client communication skills at all levels, including executive level, with consideration for different cultures and first languages.
  • Be the escalation point for delivery issues taking a hands-on approach where necessary to course correct troublesome projects.
  • Ensure consistent programme governance is in place, attend and contribute in steering meetings and project progress updates.

What We Offer:

  • A competitive salary ranging between £120,000 to £150,000 per annum, depending on experience.
  • Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications).
  • Real-time access to technical and skilled resources globally.
  • Dedicated career advisor to encourage your growth.
  • Engaged and helpful coworkers genuinely interested in you.

Requirements:

  • Profound understanding of contract terms and interpretation, coupled with excellent customer expectations management skills.
  • Proven experience employing key Project/Program Management disciplines, ensuring effective estimation, work planning, and scope management.
  • Proficiency in project management methods, tools, and techniques, complemented by a working knowledge of Microsoft platform technologies and In-depth expertise in Microsoft Project and Azure DevOps (ADO), enabling precise project tracking and control.
  • Good knowledge of Earned Value reporting, contributing to sound financial decision-making.
  • Strong people management abilities, including team leadership and mentorship.
  • Experience in the Retail or Hospitality sector would be advantageous.
  • While not required, having a Project Management Institute (PMI) PMP or PgM certification and a Bachelor's degree in a business or technology-related field will be advantageous.

About Us:

We are a global engineering company dedicated to delivering innovative solutions that transform industries. Our team of experts is passionate about pushing boundaries and driving growth through cutting-edge technology and collaborative partnerships. If you're looking for a challenging and rewarding career opportunity, we invite you to join us.



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