Fire Service Liaison Specialist

8 hours ago


Moreton in Marsh, Gloucestershire, United Kingdom Capita Full time

Our organization is a leading provider of fire and rescue training, operating globally with over 40 years' experience.

We are seeking a dedicated College Liaison Officer to join our team in Moreton In Marsh, United Kingdom.

About the Role

The successful candidate will be responsible for providing excellent customer service to our training delegates, ensuring their needs are met. This will involve working closely with instructional staff to support them in delivering high-quality training.

You will also serve as the link between our organization and clients and international delegates when they are using our site. Your role will be key in building relationships and ensuring a smooth experience for all stakeholders.

In addition, you will provide support to our department and assist in daily tasks required to support the management and organization of our facility. This will include following our Health & Safety Policy and ensuring that venue hire contractors comply with it.

Key Responsibilities
  • SUPPORT INSTRUCTIONAL STAFF TO PROVIDE EXCELLENT CUSTOMER SERVICE TO TRAINING DELEGATES
  • BUILD RELATIONSHIPS WITH CLIENTS AND INTERNATIONAL DELEGATES
  • PROVIDE SUPPORT TO THE DEPARTMENT AND ASSIST WITH DAILY TASKS
  • FOLLOW HEALTH & SAFETY POLICY AND ENSURE VENUE HIRE CONTRACTORS COMPLY
Requirements

To be successful in this role, you will need to possess:

  • A HIGH LEVEL OF GENERAL IT LITERACY
  • EXPERIENCE OR KNOWLEDGE OF HEALTH AND SAFETY ACTIVITIES AND PRACTICES
  • ABILITY TO WORK FLEXIBLE HOURS, INCLUDING DAY, EVENING, NIGHT, AND WEEKENDS AS NEEDED
  • VALID DRIVING LICENSE
What We Offer

We offer a competitive salary of up to £24,000 per annum, as well as a range of benefits including:

  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • A paid day out of the office to volunteer for our charity partners or a cause of your choice
  • Company matched pension and life assurance
  • Access to our Employee Network Groups

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.



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