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Digital Media Operations Manager

1 month ago

London, Greater London, United Kingdom carwow Full time

About the Role

As a Media Operations Manager at Carwow Group, you will be responsible for delivering our strategic client advertising plans. This role is a crucial part of our ambitious OEM and Media team, where you will handle client communication, campaign setup, pacing, optimisation, performance analysis, and reporting.

About You

We are looking for a highly skilled and experienced individual with a strong background in digital media, programmatic advertising, and yield management. Your expertise in Google Ad Manager and creative types will be essential in this role. You will be working closely with internal and external stakeholders, including clients, media agencies, and demand partners.

What You'll Do

  1. Be the main point of contact for all client communication post-sale, handling setup, pacing, optimisation, performance analysis, and reporting of advertising campaigns.
  2. Analyse performance data to highlight key trends and advise internal teams and external clients based on this, considering fill rates.
  3. Be the linchpin between Carwow internally, the client, and the media agency.
  4. Proactively investigate issues (delivery discrepancies, technical issues, etc) and provide resolutions to these issues.
  5. Create and provide detailed and accurate campaign delivery reports each month for client invoicing and internal reporting.
  6. Identify and develop process improvements as our product set increases.
  7. Work with teams across the business to continually improve our media offering.

What You'll Need

Please note: We understand that no candidate will be an exact match for all we've listed in this posting, so we encourage you to apply if you feel you're close to the brief.

  1. Relevant work experience in digital media, programmatic advertising, or AdTech is highly desirable.
  2. Experience with Google Ad Manager and working with a variety of creative types, including video, display, rich display, HTML5, etc.
  3. Programmatic and yield management experience is a major plus.
  4. Continually promote and achieve high standards of quality at work, applying attention to detail to execution, and constantly looking for problems to solve and ways to improve.
  5. Proven track record of exceptional time management, effectively planning long-term and big-picture projects while maintaining day-to-day effectiveness.
  6. Cultivate and maintain strong, productive relationships with a range of internal and external stakeholders, taking a collaborative approach to work and understanding the limitations of one's own perspective.

Why Work with Us?

At Carwow Group, we offer a dynamic and supportive work environment, with a range of benefits and opportunities for growth and development. Our team of 500 employees across the UK, Germany, Spain, and Portugal is revolutionising car-changing, and we are fast expanding our mission across every single brand and country we operate in.

What's in It for You?

  1. Hybrid working that works around you.
  2. Competitive salary to fund that dream holiday.
  3. Matched pension contributions for a peaceful retirement.
  4. Share options - when we thrive, so do you.
  5. Vitality Private Healthcare, for peace of mind, plus eyecare vouchers.
  6. Life Assurance for (even more) peace of mind.
  7. Monthly coaching sessions with Spill - our mental wellbeing partner.
  8. Enhanced holiday package, plus bank holidays.
  9. 28 days annual leave.
  10. 1 day for your wedding.
  11. 1 day off when you move house - because moving's hard enough without work.
  12. On your third year anniversary, you get 30 days of annual leave per year.
  13. On your tenth year anniversary, you get 35 days of annual leave per year.
  14. Option to buy 3 extra days of holiday per year.
  15. Work from abroad for a month (due to popular demand, this offer excludes the moon).
  16. Inclusive parental, partner, and shared parental leave, fertility treatment, and pregnancy loss policies.
  17. Bubble childcare support and discounted nanny fees for the little ones.
  18. The latest tech (Macbook or Surface) to power your gif-sending talents.
  19. Up to £500/€550 home office allowance for that massage chair you've been talking about.
  20. A generous learning and development budget to help you master your craft.
  21. Regular social events, tech lunches, coffee with the exec sessions, book clubs, social events - anything else you pester us for.
  22. Refer a friend, get paid. Repeat for infinite money.
  23. Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch.