Business Development Manager
6 days ago
The Role: Assistant Manager
Sector: Co-Working / Flexible Office Space
Location: Cheltenham, Gloucestershire.
Salary: £28,000 per annum (Negotiable).
Please note, this is a 12 month Fixed Term Contract.
We are looking for an experienced and ambitious individual to join our team as an Assistant Manager in our beautiful co-working space in Cheltenham. As Assistant Manager, you will be responsible for providing exceptional customer service, ensuring the smooth day-to-day operation of the building, and supporting the overall growth and success of our business.
Key Responsibilities:
- Manage front-of-house operations, including reception, concierge services, and facilities management.
- Develop and implement initiatives to drive sales growth, improve customer satisfaction, and increase revenue.
- Maintain high standards of customer service, resolving any issues or complaints in a professional and courteous manner.
- Work closely with the management team to achieve business objectives, goals, and targets.
- Provide support and guidance to colleagues to ensure the delivery of excellent customer experiences.
Requirements:
- Proven experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
- Strong problem-solving and analytical skills, with a flexible approach to working in a fast-paced environment.
- Highly organized and able to maintain accurate records and reports.
Benefits:
- A competitive salary of £28,000 per annum, negotiable depending on experience.
- Opportunities for career progression and professional development.
- A fun and dynamic work environment with a team of like-minded individuals.
- A range of benefits, including access to exclusive events, discounts on office space, and more.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer experiences and have a proven track record in a similar role, we would love to hear from you.
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