Business Leadership Opportunity

2 weeks ago


Saint Andrews, Fife, United Kingdom Jo Malone London Full time
Jo Malone London - Boutique Manager (37.5 Hours)

We are seeking a dynamic and inspirational Boutique Manager to lead, coach, and develop our team of Sales Advisors. Key responsibilities include creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.

Creativity is our day-to-day. From signature Hand and Arm massages to hosting wedding consultations, our services and events are the talk of the town. As Boutique Manager, your role will also involve elevating these in-store events and drawing success from them. You will be accountable for the smooth running of the store, ensuring all team members are aligned with the Boutique and Brand vision.

Key Responsibilities:

  • Develop and execute a business plan to achieve sales, customer service, and operational targets.
  • Lead, coach, and develop a high-performing team of Sales Advisors.
  • Elevate in-store events and draw success from them.
  • Ensure the smooth running of the store and alignment with the Boutique and Brand vision.

Benefits and Perks:

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual leave and family leave.
  • Product discount/staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives (Unmind app and employee assistant programme).
  • Benefits platform with exclusive discounts and offers.
  • Work-life connections – employee assistance programme.
  • Extensive training and development offering.


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