Retail Team Leader

3 weeks ago

West Midlands Combined Authority, United Kingdom Marks & Spencer Plc Full time
About the Role

We are seeking a highly motivated and ambitious individual to join our team as a Retail Team Leader. As a key member of our in-store team, you will be responsible for leading and developing our colleagues to achieve exceptional sales and service standards.

Key Responsibilities
  • Driving a Selling Culture: Foster a culture of selling excellence within your team, ensuring that every colleague is equipped to deliver outstanding customer service and drive sales growth.
  • Colleague Development: Consistently raise the performance and capability of your team, identifying and developing internal talent to support the growth and success of the business.
  • Data-Driven Decision Making: Utilize data and insights to inform operational decisions, driving continuous improvement and excellence within the team.
  • Continuous Improvement: Embed a culture of continuous improvement within your team, working in partnership with the wider team to drive innovation and excellence.
What We Offer
  • Competitive Salary and Benefits: Enjoy a competitive salary and benefits package, including a generous holiday entitlement and discretionary bonus scheme.
  • Professional Development: Access to a wide range of training and development opportunities, tailored to support your career growth and success.
  • Flexible Working: Enjoy a flexible working arrangement, with opportunities to work part-time or job-share, depending on your needs and preferences.
  • Colleague Discount: Receive a 20% discount on all M&S products and many third-party brands, as well as access to a range of wellbeing support services.

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