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Tesco Shift Leader Opportunity
1 month ago
As a Shift Leader at Tesco, you will play a vital role in ensuring the smooth operation of our stores. You will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers. This will involve supporting your colleagues, ensuring they deliver daily priorities and take regular breaks. You will also be responsible for opening and closing the store, completing duty cover, and ensuring all decisions made are right for everyone's safety. Additionally, you will be the go-to person for colleagues in the absence of a manager for day-to-day queries. You will need to make sure the store is always clean, tidy, and well-presented. You will also support managers to coordinate seasonal, community, and charity events. Furthermore, you will contribute to a great team atmosphere, that's inclusive of everyone. You will provide great customer service, by listening to our customers and putting them first in everything you do. You will also keep the team well-informed and up to speed on any communications, changes, or updates. You will need to stay knowledgeable about store performance, and look for ways to improve and simplify operations. You will also coordinate store improvements, and remove any obstacles that might be getting in the way of great service. Finally, you will follow health and safety routines and procedures, and ensure colleagues do the same. You will also recognize and celebrate colleagues within the team who are providing great service.
What You Will Need
To be successful in this role, you will need to be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met. You will also need to build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work. You will need to be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date. You will also need to be comfortable taking the lead, and overseeing the store in the absence of your Manager. You will need to be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues. You will need to be motivating, so you can inspire your team to deliver beyond expectations. Finally, you will need to be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
What's In It for You
As a Shift Leader at Tesco, you will have the opportunity to work in a fast-paced retail environment with bags of variety. You will have flexible hours and shift patterns, so you can work the hours that suit your lifestyle. You will also have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want. We are an inclusive place where everyone's welcome, and we celebrate the individuality of our colleagues. Your voice matters, and we will always welcome and listen to your ideas and opinions. We put your wellbeing first, and support is always available if you need it. Finally, you will be part of a great team, and you can be confident that wherever you work in Tesco, you will be in good company. Our benefits include:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life's moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .
Click here to read more about the benefits we have available for our colleagues
