Service Advisor Specialist
3 weeks ago
We are currently recruiting for a new Service Advisor to help us deliver outstanding service and exceed customer expectations at our Hyundai branch.
About the RoleThis role plays a crucial part in delivering an exceptional experience for all service and vehicle repair customers. We seek an articulate, warm communicator who can provide excellent customer service and consistently meet expectations.
Key Responsibilities- Handle customer requirements efficiently and professionally
- Liaise with the workshop and bodyshop to progress work through the system
- Manage computer-based jobs, purchasing, and invoice processes
- Inform customers of any faults or repairs found on their vehicle and provide clear solutions
- Passion for delivering excellent customer service
- Demonstrable computer literacy and knowledge of IT systems
- Ability to multitask and adapt in a fast-paced environment
- 33 days' holiday allowance with opportunities for growth
- Generous retail discounts
- Private healthcare
- Simplified health cover through Simplyhealth
- Pension scheme
- Maternity and paternity packages
- Training and progression opportunities
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