Corporate Reception Assistant Position

3 weeks ago


West Bromwich, Sandwell, United Kingdom NHS Full time
Job Summary

We are seeking an experienced and efficient receptionist to join our team at the NHS. As a key point of contact for patients and staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and contributing to the smooth operation of our front desk.

Key Responsibilities
  • Managing Front Desk Operations: Ensure seamless day-to-day operations, responding to queries, and resolving any issues that may arise.
  • Pulling and Filing Patient Records: Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection protocols.
  • Photocopying and Scanning: Efficiently manage photocopying and scanning tasks, including hospital letters and results, as required.
  • Liaising with Staff and Community Services: Develop strong relationships with practice staff and community services, communicating effectively and resolving any issues that may arise.
Requirements

To be successful in this role, you will need:

  • A minimum of 6 months' experience in a similar administrative position.
  • Excellent communication and interpersonal skills.
  • The ability to work accurately and efficiently in a fast-paced environment.
  • A basic understanding of Microsoft Office software.


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