Plumber Multiskilled Specialist

1 week ago

Nottingham, Nottingham, United Kingdom JOB SWITCH LTD Full time
Job Description

To deliver an exceptional, efficient, and flexible maintenance service that is customer-centric, compliant, and maintains high standards of excellence and quality. Support JOB SWITCH LTD's objectives of being a leader in providing an excellent maintenance service to our customers in line with our vision of "More Homes, Great Services, Better Lives".

Main Responsibilities

Carry out the design, installation, maintenance, servicing, and repair work for our housing stock and external customers in accordance with agreed targets and procedures.

Service, maintain, repair, and fault-find hot and cold water systems and carry out minor heating works such as alterations to gas pipework and connections; ensuring services are compliant with relevant legislation and regulations.

Coordinate the services of other trades and work with colleagues, contractors, and partners to ensure a seamless and excellent service to customers.

Manage stock/supplies to ensure works are not delayed.

Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery, and communicate them to line management.

Use information available to identify customer needs and ensure services are tailored to meet those needs. Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records.

Understand your responsibilities under Health & Safety legislation; ensuring that all activities are discharged in a safe manner, minimizing risk at all times.

Keep your line manager informed of any issues or barriers to the effective delivery of your service area/maintenance services at the earliest opportunity and contribute to the development and effective operation of the Team.

Provide relief cover for colleagues and participate in the standby/call-out rota to cover emergency breakdowns.

Understand performance standards for your role to deliver on objectives and targets agreed at performance management meetings.

Requirements

NVQ or equivalent qualification in plumbing

Unvented hot water system

Extensive, demonstrable post-qualification experience in the relevant trade

Demonstrable success in the delivery of a variable workload in a customer-focused environment and working in a target-driven service

Demonstrable recent experience of undertaking multi-trade works e.g. joinery, plastering, tiling, painting

Understanding and experience of working to current Health and Safety requirements

Demonstrable excellent communication skills

Ability to use computerised data recording equipment

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