Store Operations Manager

5 days ago


Nottingham, Nottingham, United Kingdom Matchtech Full time

Company Overview

Matchtech is a leading provider of technical talent to the UK's top engineering and manufacturing companies. Our clients rely on us to deliver high-quality candidates who can help drive their businesses forward.

About the Role

We are seeking an experienced Store Operations Manager to join our team in delivering exceptional customer service and ensuring the smooth operation of our store network.

Key Responsibilities

  • Provide day-to-day support to store staff, resolving issues promptly and efficiently.
  • Work closely with the Programme Team to plan, book, and process store schedules for technology implementation.
  • Show a proactive approach to identifying issues and work with the Line Manager to provide wider information to the Programme Team.
  • Develop solutions to ensure the programme operates effectively, enabling partners to focus on their customers.

Requirements

To be successful in this role, you will need:

  • Proven experience in a similar role, with excellent communication and problem-solving skills.
  • The ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • A strong understanding of store operations and customer service principles.
  • Excellent analytical and problem-solving skills, with the ability to develop solutions to complex issues.

What We Offer

As a Store Operations Manager at Matchtech, you can expect:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A collaborative and supportive work environment, with regular feedback and coaching from your Line Manager.
  • A comprehensive benefits package, including a generous pension scheme and private healthcare.


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