Sales Associate
4 weeks ago
About Frasers Group
Frasers Group is one of the UK's fastest-growing retailers, with a diverse portfolio of luxury brands including Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti, Scotts & Giulio. We're redefining retail by pushing boundaries and future-proofing our business.
Job Role: Sales Assistant
We're seeking exceptional Sales Assistants to join our team, who are driven, proven, and passionate about delivering outstanding customer experiences.
Key Responsibilities
- Provide a warm welcome to customers and ensure they feel supported throughout their shopping journey.
- Ask open-ended questions to understand customers' needs and preferences.
- Recommend and locate merchandise that meets customers' needs, while providing information on in-store offers and promotions.
- Process cash and card transactions efficiently and accurately.
- Stay up-to-date with the latest trends and product knowledge to provide expert advice to customers.
- Maintain a customer-focused environment at all times, ensuring high levels of customer satisfaction.
- Collaborate with colleagues to achieve sales targets and drive business growth.
- Comply with all brand policies and procedures to ensure a seamless customer experience.
Requirements
- Excellent communication and interpersonal skills.
- Able to work effectively within a team environment.
- Customer-focused and passionate about delivering exceptional service.
Personal Qualities
- High energy levels to drive projects to completion.
- Confident and assertive, with a positive and enthusiastic attitude.
- Passionate about fashion retail and staying up-to-date with the latest trends.
- Flexible and reliable, with a professional manner.
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