People Operations Specialist

4 weeks ago


Gateshead, Gateshead, United Kingdom Northern Gas and Power Full time £35,000

About the Role

We are seeking a skilled People Operations Specialist to join our team at Northern Gas and Power. As a key member of our HR function, you will provide business operational support to ensure effective support, guidance, and advice on a wide variety of People-related matters.

Key Responsibilities

  • Provide first-line advice, guidance, coaching, and support to all colleagues across a wide range of People matters.
  • Escalate people matters to the appropriate business partner, providing appropriate recommendations.
  • Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements.
  • Support case management of ER cases relating to disciplinary, grievance, sickness absence, and performance.
  • Support the wider People Team in implementing and embedding new strategies and initiatives across the organisation.
  • Build good working relationships with all line managers to better understand their needs and provide appropriate HR-related support.
  • Ensure the timely and satisfactory resolution of employee relations issues.
  • Provide updates on key changes to policies, processes, new initiatives, and any trends identified in ER reporting.
  • Collaborate on operational projects that improve service delivery, including supporting with the development of team objectives and KPIs.
  • Maintain accurate and up-to-date records and provide written and verbal reports as required.
  • Act in accordance with all relevant legislation, policies, and procedures, and guidelines – both internal and external.

Requirements

  • Proven experience in a HR advisor role.
  • Strong knowledge of human resources processes.
  • Sound knowledge of employment legislation.
  • Strong ability in using MS Office.
  • Effective communication skills.
  • Experience with working with stakeholders at a senior level is desirable but not essential.
  • CIPD Level 5 or working towards is desirable.

About Us

Northern Gas and Power is a leading energy consultancy that guides businesses of all sizes in purchasing their energy contracts. We have a unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail – helping our clients work towards their Net Zero goals and ensuring compliance with climate-related legislation.

What We Offer

  • Industry-leading compensation package: Salary circa £35,000 (DoE).
  • Rapidly growing user base: Work directly with some of the UK's largest, fastest-growing, and most innovative companies.
  • Learn from industry-leading experts: We have cultivated some of the best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there.
  • Work-life balance: No late finishes, keep your plans with friends and family.
  • Career growth: We enjoy promoting from within.
  • Northern Gas and Power are recognised as a Real Living Wage Employer.
  • Unrivalled perks (including but not limited to): Additional time off in December (incentivised), company getaways and retreats abroad, exclusive discounts on dining at selected restaurants, cinema society membership, company health plan with Simplyhealth, festival and event tickets.


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